CFMK Recall to Repair

August 31, 2020

CFMK RECALL TO REPAIR

ADDITIONAL INFORMATION AND FAQs

On August 19, 2020, Lithonia Lighting®, in conjunction with the US CPSC and Health Canada, issued a voluntary recall to repair for the CFMK bracket for the following CI codes:

 

CI Code

Description

*2518HL

1X4CFMK

*2518HR

2X2CFMK

*2518HU

2X4CFMK

*264M17

CPANL 1X4 35K WITH BRACKET

*264JGP

CPANL 2X2 35K WITH BRACKET

*264JGN

CPANL 2X4 35K WITH BRACKET

 

If you have any of the above products in inventory, below are the next steps you need to follow:

1. Please contact your local agent to begin a Returns Authorization.

2. Once processed, a credit will be issued for all affected CFMK bracket(s) currently impacted by the recall.

DO NOT RETURN THE PRODUCT – DO NOT ORDER CLIPS FOR EXISTING CFMK BRACKET INVENTORY - ALL PRODUCT MUST BE FIELD DESTROYED.

By initiating a Returns Authorization request and accepting credit for the CFMK bracket, you agree that you have field destroyed the product and will not offer it for sale.

SALE OF A RECALLED PRODUCT IS STRICTLY PROHIBITED.

1. How can end users order free CFMK Repair Kits?

Free repair kits can be ordered utilizing the following link: www.acuitybrands.com/resources/recalls/cfmk-bracket-recall

 

2. Can I order clips for my existing CFMK bracket inventory?

No. All CFMK brackets must be field destroyed.

 

3. Who do I call if I have questions?

Please direct any questions to the dedicated CFMK Surface Mount Recall Team at 855-307-2454.

No Previous Articles

Next Article
NOW Patented Hyperbolic Reflector from Indy™
NOW Patented Hyperbolic Reflector from Indy™

The Indy Hyperbolic reflector is now protected with an official U.S. patent (US 10,670,227 B2)